Carrier-grade VoIP • Telecom • SaaS Engineering

Build, scale and secure your voice business

From A-Z voice termination and SIP infrastructure to automation, AI integrations and modern SaaS product development.

Telecom-Ready Architecture

Redundant routing, SBC, monitoring, and compliance-first design.

Fraud & Risk Controls

Rate limiting, geo rules, alerts, and secure provisioning workflows.

Automation + AI

Integrations that reduce operational load and accelerate response times.

About ConvergeTel

We help telecom operators and businesses deliver reliable voice services — and build software products that scale.

ConvergeTel has experienced project managers, developers and business analysts focused on operational excellence, performance and security. We combine telecom expertise with modern cloud engineering to create solutions that are efficient today and future-proof tomorrow.

  • VoIP & telecom solutions: SIP trunking, routing, DID provisioning, and voice termination support.
  • CRM & business platforms: development, customization, and integration with voice workflows.
  • Cloud-native delivery: monitoring, reliability, automation, and scalable infrastructure.
  • Official VeriSwitch distributors.

ConvergeTel is a global provider of IP communication, cellular industry facilitation, and network & wireless technologies.

Solutions

Focused telecom delivery, backed by strong software engineering.

VoIP Infrastructure & Operations

Design, optimization and ongoing support for reliable SIP operations.

  • SIP trunking, routing and quality controls
  • SBC strategy, redundancy and monitoring
  • Fraud prevention and secure provisioning

Carrier & Enterprise Enablement

Fast onboarding and operational maturity for growth-focused teams.

  • DID number management workflows
  • Interconnect readiness and reporting
  • Helpdesk and escalation playbooks

SaaS, Automation & AI Integrations

We build tools that reduce manual effort and improve customer experience.

  • CRM, portals, dashboards and customer self-service
  • Workflow automations and system integrations
  • AI assistants, ticket triage and smart routing

Services

Practical services that deliver real operational impact.

VoIP & Telecom Support

Carrier-grade support for SIP operations, routing, QoS, monitoring, and incident response — focused on keeping voice stable and profitable.

CRM & Contact Center Solutions

CRM development and integration with telecom workflows — leads, ticketing, call reporting, agent productivity, and customer experience.

Web, Apps & SaaS Development

Modern web apps, portals and SaaS products with clean UI, secure APIs, and reliable deployment. SEO where it supports business outcomes.

Security & Network Hardening

Firewalling, encryption, access control, and secure network design to protect critical systems and sensitive data.

Cloud & DevOps

Cloud services, CI/CD, monitoring, and infrastructure automation to keep deployments stable, predictable and scalable.

Automation & Integrations

Connect systems, streamline workflows, and integrate AI where it adds measurable value for operations and customers.

Contact

Tell us what you are building. We will respond with next steps and a clear plan.

Location

7901 4th St N STE 300
St. Petersburg FL 33702

Call

+1 (623) 223 5089

Email

services@convergellc.net

Sales / New Requests

info@convergellc.net

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